Return & Refund Policy

Returns & Refunds

At Zabeel, we prioritize customer satisfaction. If you are not happy with your purchase, here is how we can help:

  • 7-Day Checking Warranty: If you receive a damaged, defective, or incorrect product, please contact us within 3 to 7 days of delivery.

  • Conditions for Return: The item must be unused, in the same condition that you received it, and in its original packaging.

  • Refund Process: Once we receive and inspect the returned item, we will process your refund via EasyPaisa, JazzCash, or Bank Transfer within 5 business days.

  • Non-Returnable Items: Please note that "Change of Mind" returns are generally not accepted unless the product is faulty or different from the description.